THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment
Plunge Care and its affiliated providers are committed to protecting the privacy of your Protected Health Information ("PHI"), as required by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").
Uses and Disclosures of PHI
We use and disclose your PHI for:
- Treatment — coordinating care between providers and pharmacies.
- Payment — processing service fees and refunds.
- Healthcare Operations — quality improvement, audits, training.
- As Required by Law — public health, court orders, law enforcement.
Your Rights
- Right to inspect and obtain a copy of your PHI
- Right to request amendments to your PHI
- Right to an accounting of disclosures
- Right to request restrictions on uses and disclosures
- Right to request confidential communications
- Right to receive a paper copy of this notice
- Right to file a complaint without retaliation
Security Safeguards
We employ administrative, physical, and technical safeguards including AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, mandatory MFA for providers, and complete audit logging of all PHI access.
Complaints
If you believe your privacy rights have been violated, contact our Privacy Officer at privacy@plungecare.com or file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.